We'll read your name, membership number, and tier directly from your loyalty programme account.
1. Open loyalty programme in a new tab
Navigate to your membership page so your name, membership number, and tier are all on screen.
Open your programme in a separate browser tab and sign in to your account.
2. Come back to this tab
Don't close the loyalty tab—you'll need it open when you start sharing your screen.
3. Tap Start and select only the loyalty tab
When the browser asks what to share, choose Tab, not your entire screen.
Sharing stops automatically once all three fields match.
Requires HTTPS on desktop (Chrome, Edge, or Firefox). We attach useful screenshots automatically when details match your application.